Privacy Policy

1. Introduction

Seven Alpha Labs ("we," "our," or "us") operates sevenalphalabs.com and related applications including RoofAge, ClientDrop, and Detention Defender (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and email address
• Billing information and payment details (processed securely via Stripe)
• Company or business name
• Phone number (if provided)
• Account credentials

Automatically Collected Information

When you access our Services, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data and analytics
• Cookies and similar tracking technologies

User Content

Depending on the Service you use, we may collect content you upload or create, such as images (RoofAge), documents (ClientDrop), or location data (Detention Defender). This content is processed solely to provide the requested service functionality.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Send administrative information (updates, security alerts)
• Respond to inquiries and provide customer support
• Improve and personalize user experience
• Analyze usage to improve our Services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our Services (e.g., Stripe for payments, Supabase for data storage, Vercel for hosting)
• AI Processing: Images submitted to RoofAge are processed using AI services (Anthropic Claude) solely for the purpose of generating roof age estimates
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. We may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). You may request deletion of your data by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS) and at rest, secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@sevenalphalabs.com.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and for authentication. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: